FAQS

What type of products do you sell?
We specialise in protective equipment and workwear, including helmets, gloves, safety glasses, utility vests, boots, and other safety essentials.

2. Are your products certified?
Yes — many of our items meet recognised European and international safety standards such as EN166 (eye protection), EN397 (helmets), and EN ISO 20345 (safety footwear). Each product page lists the relevant certifications.

3. Do you ship internationally?
Currently, we focus on UK orders, but international shipping may be added in the future. Please contact us if you’d like to check availability for your location.

4. How long does delivery take?
Standard UK delivery is usually 3–5 working days. Express options may be available at checkout. You’ll receive tracking information once your order is dispatched.

5. What payment methods do you accept?
We accept all major debit and credit cards, PayPal, and other secure online payment methods through our website checkout.

6. What is your returns policy?
We want you to be happy with your purchase. If you’re not satisfied, you can return unused items in their original condition within 14 days for a refund or exchange. Please see our Returns Policy page for full details.

7. How can I contact you?
You can reach us through our Contact Us page, by email at korvaequipment@gmail.com ,or by post at our registered office address listed below. We aim to respond within 24 hours on business days.